last updated: 2 months ago

last updated: 2 months ago

Medisafe® logo

Medisafe®

Medisafe®

Medisafe®

The Patient Engagement Engine for Pharma Portfolios

The Patient Engagement Engine for Pharma Portfolios

The Patient Engagement Engine for Pharma Portfolios

Software Development

Software Development

⋅

⋅

Boston

Boston

US

US

⋅

⋅

51–200 employees

51–200 employees

⋅

⋅

Founded:

Founded:

August 2012

August 2012

Overview

Overview

Medisafe is the leading enterprise patient engagement platform redefining how pharmaceutical companies support patients across the treatment journey. We replace fragmented point solutions with a unified, behavior-driven infrastructure.

By centralizing patient support into one system, we empower pharma teams to deliver a personalized brand experience at portfolio scale.

Our Core Capabilities:

- JITI (Just-In-Time Interventions): Our AI engine predicts patient risk and delivers personalized support to reduce drop-off.

- Omnichannel Coordination: Meeting patients where they are—across mobile, web, voice, and hub services—to ensure a seamless experience.

- Behavioral Data Insights: Leveraging over a decade of real-world data to identify adherence trends and optimize intervention strategies.

- Portfolio-Wide Scaling: One infrastructure to manage engagement across multiple brands, therapies, and global markets.

We don’t just send reminders; we manage the complex variables of the patient journey. By leveraging millions of data points collected over 12 years, Medisafe drives measurable improvements in medication adherence, long-term persistence, and patient retention. Our platform provides the Real-World Evidence (RWE) pharma needs to optimize Time to Fill (TTF), mitigate therapy drop-off, and improve health outcomes at scale.

This is the new model of patient support: predictive, personalized, and built to drive lasting therapy persistence.

Medisafe is the leading enterprise patient engagement platform redefining how pharmaceutical companies support patients across the treatment journey. We replace fragmented point solutions with a unified, behavior-driven infrastructure.

By centralizing patient support into one system, we empower pharma teams to deliver a personalized brand experience at portfolio scale.

Our Core Capabilities:

- JITI (Just-In-Time Interventions): Our AI engine predicts patient risk and delivers personalized support to reduce drop-off.

- Omnichannel Coordination: Meeting patients where they are—across mobile, web, voice, and hub services—to ensure a seamless experience.

- Behavioral Data Insights: Leveraging over a decade of real-world data to identify adherence trends and optimize intervention strategies.

- Portfolio-Wide Scaling: One infrastructure to manage engagement across multiple brands, therapies, and global markets.

We don’t just send reminders; we manage the complex variables of the patient journey. By leveraging millions of data points collected over 12 years, Medisafe drives measurable improvements in medication adherence, long-term persistence, and patient retention. Our platform provides the Real-World Evidence (RWE) pharma needs to optimize Time to Fill (TTF), mitigate therapy drop-off, and improve health outcomes at scale.

This is the new model of patient support: predictive, personalized, and built to drive lasting therapy persistence.

Founder

Founder

Medisafe® logo

Omri Shor

Omri Shor

Entrepreneur in Residence at Hello Heart

Entrepreneur in Residence at Hello Heart

Hiring Trend

Hiring Trend

TOTAL hires

TOTAL hires

7

7

APR'26MAY'26JUN'26SEP'26

Employee Growth

Employee Growth

TOTAL EMPLOYEES

TOTAL EMPLOYEES

100

100

6m GROWTH

6m GROWTH

1%

1%

1y GROWTH

1y GROWTH

-10%

-10%

NOV'25DEC'25JAN'26FEB'26MAR'26APR'26MAY'26JUN'26JUL'26AUG'26SEP'26OCT'26

Department Distribution

Department Distribution

TOTAL EMPLOYEES

TOTAL EMPLOYEES

100

100

Engineering

Engineering

Business Development

Business Development

Operations

Operations

Information Technology

Information Technology

Program and Project Management

Program and Project Management

Department Growth

Department Growth

6m GROWTH

6m GROWTH

1y GROWTH

1y GROWTH

Engineering

0%

-17%

Business Development

7%

-6%

Operations

0%

0%

Information Technology

20%

20%

Program and Project Management

0%

0%

Web Engagement

pages per visit

pages per visit

1.5

1.5

monthly visits

monthly visits

33,235

33,235

JUL'26AUG'26SEP'26

Web Traffic by Country

Web Traffic by Country

United States

60.5%

United States

60.5%

Thailand

7.2%

Thailand

7.2%

Canada

6.4%

Canada

6.4%

Mexico

4.6%

Mexico

4.6%

India

4.5%

India

4.5%

Web Traffic Sources

Web Traffic Sources

Direct

34.7%

Direct

34.7%

Search

53.4%

Search

53.4%

Social

0%

Social

0%

Referrals

2.9%

Referrals

2.9%

AI

3.5%

AI

3.5%

funding round

3

total funding raised

$44.5M

last round type

Series C

last round amount

$30M

announced on

$30M

funding round

3

total funding raised

$44.5M

last round type

Series C

last round amount

$30M

announced on

$30M

lead investors

lead investors

Sanofi Ventures, ALIVE Israel HealthTech Fund, Leumi Partners, Menorah Mivtachim, Consensus Business Group, Pitango HealthTech, 7wireVentures, Merck Ventures, Octopus Ventures, lool Ventures, Triventures, Qualcomm Ventures, Ourcrowd

Sanofi Ventures, ALIVE Israel HealthTech Fund, Leumi Partners, Menorah Mivtachim, Consensus Business Group, Pitango HealthTech, 7wireVentures, Merck Ventures, Octopus Ventures, lool Ventures, Triventures, Qualcomm Ventures, Ourcrowd

Recent News & Articles

Recent News & Articles