Reports that I.am+ launched Omega, an enterprise AI voice assistant/platform for customer service, announcing Deutsche Telekom as its first enterprise customer.

Warwick Business School news states that Randeep Wilkhu became Chief Revenue Officer for will.i.am’s company I.AM+.

The Verge reports problems at i.am+ affecting its acquired smart home platform Wink, including employee non-payment, communication/support issues, and operational problems tied to a stalled partnership deal.

Feature-style article discussing i.am+/Omega’s approach to voice recognition for customer service and broader implications discussed around Dreamforce (including ethical considerations and bias in voice recognition).

Coverage describing will.i.am’s presentation of Omega and the launch of Arc at Salesforce Dreamforce, aimed at enabling apps to work together conversationally rather than being siloed.