last updated: 2 months ago

last updated: 2 months ago

Dialpad logo

Dialpad

Dialpad

Dialpad

The AI platform for customer experience.

The AI platform for customer experience.

The AI platform for customer experience.

Software Development

Software Development

⋅

⋅

San Ramon

San Ramon

US

US

⋅

⋅

1,001–5,000 employees

1,001–5,000 employees

⋅

⋅

Founded:

Founded:

November 2010

November 2010

Overview

Overview

Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction. Our customers are uniquely able to understand their customers, improve customer experience, increase operational efficiency, and build a lasting competitive advantage. Dialpad’s agentic AI resolves issues, advances deals, and clears busywork, handling routine customer inquiries automatically while working seamlessly alongside human agents on complex issues. Market-leading brands including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Visit dialpad.com to learn more.

Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction. Our customers are uniquely able to understand their customers, improve customer experience, increase operational efficiency, and build a lasting competitive advantage. Dialpad’s agentic AI resolves issues, advances deals, and clears busywork, handling routine customer inquiries automatically while working seamlessly alongside human agents on complex issues. Market-leading brands including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Visit dialpad.com to learn more.

Founder

Founder

Dialpad logo

Craig Walker

Craig Walker

Founder and CEO at Dialpad

Founder and CEO at Dialpad

Hiring Trend

Hiring Trend

TOTAL hires

TOTAL hires

178

178

APR'26MAY'26JUN'26JUL'26AUG'26SEP'26

Employee Growth

Employee Growth

TOTAL EMPLOYEES

TOTAL EMPLOYEES

1,502

1,502

6m GROWTH

6m GROWTH

2%

2%

1y GROWTH

1y GROWTH

4%

4%

NOV'25DEC'25JAN'26FEB'26MAR'26APR'26MAY'26JUN'26JUL'26AUG'26SEP'26OCT'26

Department Distribution

Department Distribution

TOTAL EMPLOYEES

TOTAL EMPLOYEES

1,502

1,502

Engineering

Engineering

Sales

Sales

Support

Support

Information Technology

Information Technology

Business Development

Business Development

Department Growth

Department Growth

6m GROWTH

6m GROWTH

1y GROWTH

1y GROWTH

Engineering

4%

8%

Sales

4%

-3%

Support

-5%

-11%

Information Technology

9%

9%

Business Development

14%

20%

Web Engagement

pages per visit

pages per visit

7.9

7.9

monthly visits

monthly visits

2,497,275

2,497,275

JUL'26AUG'26SEP'26

Web Traffic by Country

Web Traffic by Country

United States

54.6%

United States

54.6%

Nicaragua

7.6%

Nicaragua

7.6%

Philippines

7.3%

Philippines

7.3%

Japan

5%

Japan

5%

Canada

3.7%

Canada

3.7%

Web Traffic Sources

Web Traffic Sources

Direct

71.4%

Direct

71.4%

Search

12.5%

Search

12.5%

Social

2.5%

Social

2.5%

Referrals

6.5%

Referrals

6.5%

AI

0.4%

AI

0.4%

funding round

9

last round type

SERIES_F

last round amount

$50M

announced on

$50M

funding round

9

last round type

SERIES_F

last round amount

$50M

announced on

$50M