
Dialpad
Dialpad
Dialpad
The AI platform for customer experience.
The AI platform for customer experience.
The AI platform for customer experience.
Software Development
Software Development
⋅
⋅
San Ramon
San Ramon
US
US
⋅
⋅
1,001–5,000 employees
1,001–5,000 employees
⋅
⋅
Founded:
Founded:
November 2010
November 2010
Overview
Overview
Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction. Our customers are uniquely able to understand their customers, improve customer experience, increase operational efficiency, and build a lasting competitive advantage. Dialpad’s agentic AI resolves issues, advances deals, and clears busywork, handling routine customer inquiries automatically while working seamlessly alongside human agents on complex issues. Market-leading brands including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Visit dialpad.com to learn more.
Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction. Our customers are uniquely able to understand their customers, improve customer experience, increase operational efficiency, and build a lasting competitive advantage. Dialpad’s agentic AI resolves issues, advances deals, and clears busywork, handling routine customer inquiries automatically while working seamlessly alongside human agents on complex issues. Market-leading brands including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Visit dialpad.com to learn more.
Founder
Founder

Craig Walker
Craig Walker
Founder and CEO at Dialpad
Founder and CEO at Dialpad
Hiring Trend
Hiring Trend
TOTAL hires
TOTAL hires
178
178
Employee Growth
Employee Growth
TOTAL EMPLOYEES
TOTAL EMPLOYEES
1,502
1,502
6m GROWTH
6m GROWTH
2%
2%
1y GROWTH
1y GROWTH
4%
4%
Department Distribution
Department Distribution
TOTAL EMPLOYEES
TOTAL EMPLOYEES
1,502
1,502
Engineering
Engineering
Sales
Sales
Support
Support
Information Technology
Information Technology
Business Development
Business Development
Department Growth
Department Growth
6m GROWTH
6m GROWTH
1y GROWTH
1y GROWTH
Engineering
4%
8%
Sales
4%
-3%
Support
-5%
-11%
Information Technology
9%
9%
Business Development
14%
20%
Web Engagement
pages per visit
pages per visit
7.9
7.9
monthly visits
monthly visits
2,497,275
2,497,275
Web Traffic by Country
Web Traffic by Country
United States
54.6%
United States
54.6%
Nicaragua
7.6%
Nicaragua
7.6%
Philippines
7.3%
Philippines
7.3%
Japan
5%
Japan
5%
Canada
3.7%
Canada
3.7%
Web Traffic Sources
Web Traffic Sources
Direct
71.4%
Direct
71.4%
Search
12.5%
Search
12.5%
Social
2.5%
Social
2.5%
Referrals
6.5%
Referrals
6.5%
AI
0.4%
AI
0.4%
funding round
9
last round type
SERIES_F
last round amount
$50M
announced on
$50M
funding round
9
last round type
SERIES_F
last round amount
$50M
announced on
$50M

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