last updated: 2 months ago

last updated: 2 months ago

ChurnZero logo

ChurnZero

ChurnZero

ChurnZero

Your platform and partner for customer growth.

Your platform and partner for customer growth.

Your platform and partner for customer growth.

Software Development

Software Development

⋅

⋅

Washington

Washington

US

US

⋅

⋅

51–200 employees

51–200 employees

⋅

⋅

Founded:

Founded:

April 2015

April 2015

Overview

Overview

Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

ChurnZero unifies your customer data, team expertise, and AI in a single system that gives clear insight into what customers need and helps you deliver it.

AI agents, purpose-built for customer success, automate your follow-through within existing workflows while you stay in control of strategy.

More than software, ChurnZero is a true partner whose customer success, implementation, and support teams ensure you succeed at scale.

Visit us at www.churnzero.com.

Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

ChurnZero unifies your customer data, team expertise, and AI in a single system that gives clear insight into what customers need and helps you deliver it.

AI agents, purpose-built for customer success, automate your follow-through within existing workflows while you stay in control of strategy.

More than software, ChurnZero is a true partner whose customer success, implementation, and support teams ensure you succeed at scale.

Visit us at www.churnzero.com.

Founder

Founder

YouMon Tsang

YouMon Tsang

CEO, ChurnZero: your partner and platform for Customer Success

CEO, ChurnZero: your partner and platform for Customer Success

Employee Growth

Employee Growth

TOTAL EMPLOYEES

TOTAL EMPLOYEES

148

148

6m GROWTH

6m GROWTH

6%

6%

1y GROWTH

1y GROWTH

7%

7%

SEP'25OCT'25NOV'25DEC'25JAN'26FEB'26MAR'26APR'26MAY'26JUN'26JUL'26AUG'26

Department Distribution

Department Distribution

TOTAL EMPLOYEES

TOTAL EMPLOYEES

148

148

Support

Support

Engineering

Engineering

Sales

Sales

Information Technology

Information Technology

Product Management

Product Management

Department Growth

Department Growth

6m GROWTH

6m GROWTH

1y GROWTH

1y GROWTH

Support

9%

6%

Engineering

3%

0%

Sales

4%

18%

Information Technology

17%

-7%

Product Management

17%

40%

Web Engagement

pages per visit

pages per visit

1.8

1.8

monthly visits

monthly visits

41,591

41,591

JUL'26AUG'26SEP'26

Web Traffic by Country

Web Traffic by Country

United States

44.5%

United States

44.5%

India

6.4%

India

6.4%

United Kingdom

6%

United Kingdom

6%

Brazil

5.9%

Brazil

5.9%

Canada

3.9%

Canada

3.9%

Web Traffic Sources

Web Traffic Sources

Direct

17.2%

Direct

17.2%

Search

56.6%

Search

56.6%

Social

11.7%

Social

11.7%

Referrals

12.1%

Referrals

12.1%

AI

1%

AI

1%

funding round

3

last round type

SERIES_B

last round amount

$25M

announced on

$25M

funding round

3

last round type

SERIES_B

last round amount

$25M

announced on

$25M